After v3,33 update controller bugged.

[kokolima]

Hello MASSO,

we have big problem with MASSO 3 axis controller. We used v3.31beta version. Our cnc machine works perfect before 3.33 version. We do not change any parameters, only update according to the instructions and got two problems.

First: after update do not work G38.2 Z-20 f200. Then we send this command in MDI our cnc do nothing. Probe type https://www.masso.com.au/docs/masso-cnc-controller-documentation/touch-probes-plates/touch-plate/

Second: Then we make zero, manually to jog near material, and start milling, our cnc starts to ride anywhere..

We try to back to older version to v3.31 beta but left same problems.

Maybe there's a chance make ,,Full factory reset,, for controller? and and record everything again Clean

Thanks, we really need help.

 

[masso-support]

we are looking into this, can you upload your controller MASSO_Settings file

 

[kokolima]

Setting file

 

[masso-support]

thanks for the file and we will email you some test software, whats your controllers serial number?

 

[kokolima]

5A-2431

 

[masso-support]

when you touch the plate do you see the Probe on the bottom left on the screen change to green colour?

 

[kokolima]

Yes, the word ,,Probe,, change to green colour. But this command G38.2 Z-20 F200 not working when I write in MDI Z axis not move.

 

[masso-support]

Please see the uploaded image, in your settings you have set the feedrate to 0.00, this will cause problems, either disable this or have a non zero value/

 

[masso-support]

So did this help resolve your issue?

 

[kokolima]

Hello MASSO,

We resolve our problem, now everything works fine.

Thanks for amazing support

Best regards!

 

[masso-support]

thats great, so can you please let us know by doing what the issue was resolved.