G3 does not recognize wifi module

[carriere7]

Is there a something I have to do to get the wifi module to be recognized by the G3 controller?

 

[breezy]

@carriere7,

Simple question have you purchased the Wifi module upgrade?

MASSO WIFI SOFTWARE UPGRADE​

Regards,

Arie.

 

[carriere7]

No I have not. It came with the G3 controller.

As seen in the picture but it was missing the antenna. I purchased one locally and installed it on the wifi module and it still not recognize by the Masso G3 controller. Could it be defective?

 

[masso-support]

please note that all G3 controllers come with full wifi hardware and software functionality.

was this working earlier?

even if the antenna is not installed, still the module should be recognized by the controller.

 

[carriere7]

No from the first time I turned it on I received the message wifi module not found I was thinking maybe I had to turn it on or something but every video I watch says it plug and play. I just don t know what to do.

 

[cncnutz]

Hi carriere7

Just send an email to Masso Support using the email address at this top of the page and it can be investigated further.

Cheers Peter

 

[carriere7]

Thank you for you help