myWorkshop FAQ

masso-support

masso-support

MASSO Support
Staff member
G3 Users
If you have trouble logging into your myWorkshop portal to download your software please see the page below for a step by step guide to logging in and downloading your software.
You can select the version of software that you want to download by choosing the appropriate folder

https://docs.masso.com.au/my-workshop


G2 users


The G2 has now been added to your myWorkshop portal.
If you have trouble logging into your myWorkshop portal to download your software please see the page below for a step by step guide to logging in and downloading your software.
You can select the version of software that you want to download by choosing the appropriate folder

https://docs.masso.com.au/my-workshop

Login Issues

Forgotten Password
If you cannot login because you have forgotten your password please use the Forgot Password link

https://myworkshop.masso.com.au

Request Activation
The email address of your myWorkshop portal is the email address that you supplied when you registered your MASSO.
Use the Request Account Activation link on this page.

https://myworkshop.masso.com.au

Other issues
If you do not have the current software in your myWorkshop or there are other problems please contact MASSO support for further assistance.
MASSO Support

Cheers Peter
 
Espressomatic

Espressomatic

Active member
TerrapinCreations said:
How do you register a new account? I can find the login page easily, but I can’t find where to register for the first time.
Click to expand...

If you bought from Masso directly or from another vendor, then you visit the Request Activation link above and use the email address from your purchase.

If your email address won't work on that request, and you bought directly from Masso, then email Masso Customer Support. If you bought from a different vendor including if your Masso controller came with a CNC machine, then email that vendor and ask them to register you on Masso's portal.
 
DavidR8

DavidR8

Active member
I'm buying a new, in the box Masso G3 through a private deal. It has never been installed, registered or activated so far as I know.
Will I be still able to register for MyWorkshop?
 
breezy

breezy

Moderator
DavidR8 said:
Will I be still able to register for MyWorkshop?
Click to expand...
From FAQ

I purchased a 2nd hand MASSO, can I transfer the license to my name?​

Please request the seller to email us from their MASSO myWorkshop account email address and provide your email address and the serial number of your MASSO controller. New login details to my Workshop will be sent to you.

To find your serial number see >>>HERE<<<
Click to expand...

Purchasing MASSO

docs.masso.com.au docs.masso.com.au
 
J

janpo

janpo
Hello, I registered my G3 some 4 years ago and that's fine.

But now I want to change my email address as I am moving away from gmail.
I already did it on my Masso account, but I'm having problems doing it on my myWorkshop account.

Any ideas ?
 
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