USB Port

[wbodie37]

G'day,

I'm in the process of wiring up mu 3dtek Router, when I plug in a USB flash drive into the port, the whole system hangs and I have to reboot the Masso, everything stops including the E-Stop function, all Motion and keyboard function, nada do you have any idea's as to what could be causing this.



Lyndon.

 

[masso-support]

1. Can you please let us know your controller's serial number
   
2. Please also have a look at the top right corner of the screen and let us know the software version you are running.
   

 

[wbodie37]

Ok so here's the latest, I had an old Microsoft Wireless Keyboard that emulates a hard wired keyboard with a remote receiver rather than a dongle, I swapped the logitec wireless keyboard and dongle and plugged in the Microsoft, Hey Presto !! I can now plug in my flash drive and still operate the keyboard and all its functions. I downloaded a small .tap file and it all seems to be working ok. I then opened the mdi window and added a gcode file and it saved to the flash drive ok, so I'm thinking it was the Logitec wireless dongle causing the issues.

My serial # is 1945

software version is 3.25

 

[masso-support]

As you are running v3.25, this was the last stable release that was done with the old USB drivers, since then we have updated the drivers and I think the issue might not be with the old keyboard and is the old USB drivers on MASSO.

Here is the link to the new software release info: https://www.masso.com.au/docs/masso-software-release-notes/masso-software-update-v3-28a/

Please let us know if you want us to email you the new alpha software copy.

 

[wbodie37]

Sure send me the latest version 3.28a at this point i'm not running any motion on the machine just simulation so I can alfa test the new version.

 

[masso-support]

sure, just added you to the alpha release list and have emailed you the software.

 

[wbodie37]

Cheers