WiFi connection

grg_p

grg_p
I can t get connected to WiFi and not sure what I m doing wrong. I m sending photo of screen. Thanks Greg
 

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testyourdesign

testyourdesign
Greg, Try un-checking the fixed IP box so that your WiFi router assigns the next available IP address otherwise you will need to add the next available IP address on the first line.
 

masso-support

MASSO Support
Staff member
@grg_p yes as @testyourdesign mentioned that the first best way is to get an automatic IP from the router. From the image that you shared, the IP can't be 0.0.0.0 as its an invalid IP anyways. You can try something like 192.168.1.100 for example.

So when fixed IP in not checked, and you click connect, what message do you see on the screen, it might take upto a minute for a message to be displayed if the connection can't be made.

Actually I just saw that your wifi module is running software v1.2.0.0 and it has some known issues, we will be releasing an update to fix this in the coming week as this version is known to cause issues.
 

gmarsh1

gmarsh1
I'm having similar issues with WiFi ..

I'm connecting to Masso without issue, but file transfers are dodgy at best.

Sometimes a file will transfer over & actually work .. Sometimes the progress bar is moving but then I get a 'no response' message part way through the transfer .. and some files have gone through but cause the Masso to freeze up when I try to open them. (all of above mentioned files were created with same postprocessor)

Just noticed my WiFi module is also showing v1.2.0 so I'll be looking for the above mentioned update as well.

Keep up the good work Masso team!
 

gmarsh1

gmarsh1
Happy to report that v.3.37 fixed my WiFi issues .. transfers are fast & w/o issues!

However .. I have completely lost my Touch Screen after upgrading .. not working at all!
 

gmarsh1

gmarsh1
Serial # 5A-2051

Since update, when touching the screen .. cursor seems to jump around a little bit, but does not follow the point of touch.

No beep either (I did check to assure that beeper still working using space bar method in setup screen & all is good there)
 

masso-support

MASSO Support
Staff member
there were some changes done in the release to support other touch screens and that might have changed something, can you please let us know the screen make and model.
 

gmarsh1

gmarsh1
Thank You Masso team .. update installed and seems to have fixed my problems!

File transfer working as it should - Touch Screen working again.

I will continue testing, but all is well so far.

Jat, thanks for maintaining such top notch customer service!
 

grg_p

grg_p
I have WIFI in my shop and don't have any problem with anything else connecting. I purchased new WIFI card and installed new software and still can't connect with my router 3' away from controller. I give up.

Thanks anyway.
 
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