WiFi "My MASSO Network" not showing

jerry-in-maine

Jerry In Maine
Been trying to help myself with this but I'm getting nowhere. To set up WiFi I entered the network name and security key, but it doesn't show up in my local network. Temporarily turned off Windows firewall thinking that might be the trouble but still no luck. Running Windows 10 and a "Technicolor" modem/router.



any tips?
 

westyone

Westyone
Hi @jerry-in-maine - I see that the "Technicolor" router is a cable/wireless router. Is it handling your TV cable too?

Check how many devises it is serving. I had a similar issue because my unit was limited to 4 wireless devices (phones. laptops, tablets.....).

I had to get a USB wifi plug in unit before I could see MASSO signal.

Cheers
 

jerry-in-maine

Jerry In Maine
I'll look into that...a quick look in the router find a mention of up to 16 IP addresses but I'm not sure if that means the number of connected devices at ones. While fooling around I did make connection via once long enough for the MASSO app to tell me that there was no pen drive attached but ive done so much now that I don't remember exactly what I did at the time. Even tried assigning it a static IP and still couldn't connect.
 

westyone

Westyone
IP address and "WiFi" connections are not exactly the same thing. The service providers fear you'll share with dozens of neighbors (like at a campsite site) without paying a commercial rate.

See pic below of my USB Wifi unit next to my USB stick.

Good Luck
 

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jerry-in-maine

Jerry In Maine
Fixed!

Moved the router from the far side of the house to a spot next to MASSO. It still wouldn't assign an IP but I was able to connect by assigning a static IP myself (tried that before moving router but it didn't work) . Then I moved the router back to its original spot and things work fine now. It connects reliably.
 

testyourdesign

testyourdesign
@jerry-in-maine

I had the same issue and fixed it like you did but it came back when more appliances were on the network. I fixed it by setting the fixed IP to a higher number then Masso remembered it even though I have it set to automatically find the ip.

Just in case you have the same issue as me. Try the higher number trick. If you're like us the dynamic IP's is always fluctuating since we have lots of gadgets logging into the network.

Cheers, Stephen Brown in Florida
 

sahrenity

sahrenity
Had the same problem as you. You just moved the router from the far side of the house to a spot next to MASSO. I decided to buy a signal booster instead. Ordered the cheapest one at http://myamplifiers and solved this problem too. So, this is a solution to this problem too.
 

perry

perry
I think the strength of the Masso wifi is pretty weak. In my basement space I have no internet access, so I'm using the Masso as the router for my laptop - basically the masso assigns an IP to my laptop when that's the selected wifi network. My windows laptop is maybe 10 feet from the Masso, on the opposite side of the control box from where the antenna is. It works from the workbench about half the time. If I move the laptop over so I have a clear view of the antenna, I get very good signal strength and it stays connected. The connection drops constantly when the laptop is on the workbench, which again, is well within the range of any wifi network I've ever used. It's well within bluetooth range, and that's usually a lot smaller than wifi.
 
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